Report lost or stolen SmartRider cards. Call the Transperth InfoLine. You will need to buy a new card and the balance of the lost or stolen card is then transferred. ! A beep and green light confirms a successful tag on or tag off. Simply enter your nine digit SmartRider number found on your card and click "Show Balance". Other customers will need to use 0456 13 62 13 instead. ... SmartRider Balance. However, the live balance of your card is available if you're checking it at an InfoCentre, Retail Sales Outlet, when tagging on or off, or using an add value machine. Autoload enables a direct debit to be made automatically from a nominated bank account or credit card to your SmartRider card account when the balance on your card falls below the low-value threshold of $6 (standard users) and $3 (concession users). The SmartRider is a credit card-sized smartcard incorporating a microchip and internal aerial, allowing the smartcard to communicate with processors located at Transperth railway stations, on Transperth ferries and on Transperth and regional town bus services. But when I then went online to link the new card to my account, I found that it had a balance of zero dollars. Any time you check your balance via My Account, the Transperth app, SMS or the InfoLine, your balance will be up to 24 hours (one day) behind. 3 62 13 for Telstra and Optus customers only. Transperth - providing public transport services for the Perth metro area, St Mary’s Anglican Girls’ School - Service Changes, Melville Senior High School Service Changes, Route 48 and train replacement Route 901 - Route Change. You can see your SmartRider card balance on the screen when you tag on or off. How do I … I physically transfer fund via Bpay. More information on Autoload. At the start and end of each journey, place your SmartRider card over the picture of the card on a card reader on the bus, on the ferry or at the train station. The SmartRider card is Transperth's smartcard technology that enables passengers to pay for their journeys by simply swiping their SmartRider card across a reader. Hotlist your card to protect the remaining balance and deactivate your card. I've had a SmartRider for a while and the credits never expired on it, I assume there is an expiry of never? When you activate your concession, by using it on a Transperth service within seven days, your credit balance, Autoload details and concession from your old card will be transferred to your new card. The stupid system refuses to take it because it is a negative balance. Here’s how you can find out how much value you have remaining on your SmartRider card at anytime. • Track your bus, train or ferry in real time on a map*. online if you have registered your SmartRider card, you can check your balance by logging into My Account by sending your SmartRider card number by SMS to 13 62 13 (Telstra, Optus and Virgin customers only) or 0456 136 213 by calling the Transperth InfoLine on 13 62 13 by asking staff at a retail sales outlet or a Transperth InfoCentre Place your card on the SmartRider card holder. Services St Mary’s Anglican Girls’ School - Service Changes Check on your mobile - If you have a WAP enabled mobile phone, open your browser and enter '136213.mobi' into the url address and you can access your SmartRider's balance; SMS - Check your balance by sending your nine-digit SmartRider number to Transperth via SMS. Find out how much value you have remaining on your SmartRider card at anytime. Sign into My Account on the app and check the balance on your registered SmartRider. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders both past and present. You can find more information on each method below. It only takes 5 minutes but by doing so you can: Set up Autoload and save up to 20% on fares; Register for access to secure bike shelters; Protect the balance on your SmartRider if you lose it ‎The new Transperth app makes it even easier to catch public transport. For canteen purchases, funds are added through mystudentaccount.com.au or cash at the canteen. To cancel the registered SmartRider number and register your new card, submit your new SmartRider number, acknowledge the terms and conditions and click submit. Planned Service Changes What's changing? SmartRider card balances are at least one day behind due to … Contact Monitor WA for enquiries relating to SmartRider card purchase and use. 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